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Mental and Emotion Wellbeing

“When we are dealing with an event that is out of our control like the Napier Flood, it is a natural reaction to feel stress, anxiety, worry, concern, and frustration. Services in our community are available to support and assist you to work through the emotional effects of the flood. The options below outline some of these services.”

When we are dealing with an event that is out of our control like the Napier flood, it is a natural reaction to feel stress, anxiety, worry, concern and frustration. Services in our community are available to help you to work through the emotional effects of the flood. The options below outline some of these services.

If you have wellbeing concerns

Contact your GP (doctor) and let them know that you have been impacted by the Napier flood, and that is affecting your health. A number of GPs have nurses with skills in supporting people with mental and emotional health issues – so you may be able to work with a practise nurse.

If you have URGENT mental health concerns contact 0800 112 334, your local Emergency Mental Health Service, or in an emergency always call 111. 

If you need to talk to someone

Family and friends are a great source of support.  You may also have connections with church or other groups able to provide support.

For a free and confidential counselling line: Call or text 1737 or Youthline: Call 0800 376 6338 or visit Youthline

You may be able to access an Employee Assistance Programme (EAP) at you work place.

If you are experiencing family harm you can call:

Elder Abuse Response Service: Call 0800 32 668 65

Women’s Refuge: Call 0800 733 843  

Alcohol Drug Helpline: Call 0800 787 797

Lifeline: Call 0800 376 633

Multicultural Association Hawke's Bay: Email mcahbpresident4@gmail.com

Asian Family Services: Call 0800 862 342 or visit Asian Family Services 

Victim Support 

Victim Support is an independent incorporated society that provides a free 24 / 7 community response to help victims of serious trauma and crime. Volunteers are at the heart of our service.

Our free service provides emotional and practical support, information, referral to other support services and advocacy for the rights of victims. This support helps victims find strength, hope and safety in the face of grief and trauma at what may be the worst time of their life.

Get help: 0800 victim – (0800 842 846) or visit Victim Support

If you would like to get information and support:

Call Tīhei Mauri Ora 0800 221 334

The following apps and e-therapy tools offer practical mental health support:

  • Mentemia, developed by mental health advocate Sir John Kirwan and entrepreneur Adam Clark, contains practical tips and techniques to help take control of your mental wellbeing.
  • Melon provides a health journal, resources and self-awareness tools to help people manage their emotional wellbeing.
  • Staying on Track uses cognitive behavioural therapy to develop practical strategies to cope with stress and disruption to everyday life
  • Sparklers at home - tools for parents to help them talk with their primary-school aged children about their own mental health.

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